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Airport Ground Staff

For the Airport Ground Staff training program at Aviators Aviation Academy, you can create content that covers various aspects of the training and career opportunities available in this field.

Course Structure

  • Airport Operations: Understanding airport functions, layouts, and terminologies.
  • Check-in Procedures: Handling passenger check-ins, issuing boarding passes, and managing baggage.
  • Customer Service Skills: Training on assisting passengers with inquiries, providing information, and managing complaints.
  • Ramp Handling: Overview of aircraft loading and unloading, baggage handling, and coordination with the flight crew.
  • Security Awareness: Basic security protocols, passenger screening, and safety measures.
  • Documentation and Ticketing: Handling travel documents, visa checks, and ticketing procedures.
  • Coordination and Communication: Effective communication skills for liaising with different airport departments and airline representatives.
  • Emergency Procedures: Protocols for handling emergencies, evacuations, and assisting passengers during unforeseen events.

Why Choose Aerodream for Airport Ground Staff Training?

  • Experienced trainers with extensive industry knowledge
  • Hands-on training in real airport-like environments
  • Focus on developing both technical skills and soft skills
  • Opportunities for internships and on-the-job training with partner airlines
  • Career guidance and placement support